Response policy

Your use of our Response Service for creating, presenting response for delivery, tools for monitoring and analyzing Requests are subjected to the following terms and conditions.

Note: Response Service is deeply linked to our Wevec Mission hence all applicable regulations used in regulating the platform are also enforced.

1. The Response Center assigned to your supplier account together with all the tools it provides must only be used for the purpose of creation management, monitoring and analyzing.

2. When creating your Response, you must provide us with the following information.

Content: This must be a clean and coincise piece of information that complies with Response Styles and Response Formats respectively.

Audience: This must be the Requests that your response is supposed to satisfy together with the locations for delivery.

Action: Even though this is optional, you must not direct our users to unsafe destinations anywhere on the internet.

Budget: You must inform us how much you'll like to spend daily on Response delivery.

Please note that delivery is strictly based on availability of placement slots with respect to your audience.

3. We may reject your Response for any reason. Examples are as follows.

When the Response is not relevant to all or some of the Requests in your audience.
When the content isn't easily digestible or confusing.
When the content violates any of our guidelines.
When your audience is too broad.
Very low media quality or text formatting.

4. You will pay for all amounts related to the delivery of your Response along with any applicable taxes. The amount you pay for each response will be calculated based on our billing mechanisms.

5. You are responsible for maintaining the security of your supplier account, and you understand that you will be billed for any Response delivery on or through your account.

6. You can cancel your Response at anytime, but it may run for 24 hours after you notify us, and you are still responsible for paying for all deliveries that occured.

7. The amounts we charge you may be subjected to and include applicable taxes and levies, including without limitation withholding taxes. You are responsible for bearing and remitting any taxes that apply to your transactions. You will indemnify and hold us harmless from and against any claim arising out of your failure to do so.

8. If your payment method fails or your account is past due, we may take additional steps to collect past due amounts. You will pay all expenses associated with such collection, including reasonable attorneys' fees. Past due amounts will accrue interest at 1% per month or the lawful maximum, whichever is less.

9. We may allow your Response deliveries to run with a "Supplier Balance", which is pre-paid balance that can be used solely for response payment on Wevec. Supplier Balances are non-refundable by any means. Wevec is not a bank and does not offer banking services; accordingly. Supplier Balances do not earn interest, are dot deposit obligations, and are not insured by the Federal Deposit Insurance Corporation, the Financial Services Compensation Scheme, or any other entity or insurance scheme, whether governmental or private.

10. We will determine the template, delivery, and positioning of your Response.

11. We do not guarantee the reach or performance that your Response will receive, such as the number of people who will see your response or the number of clicks your response will get.

12. We cannot control how clicks are generated on your Responses. We have tools that attempts to detect and filter certain click activities, but we are not responsible for click fraud, technological issues, or other potentially invalid click activity that may affect the cost of running your responses.

13. Once delivered, your Responses are public information. Response may be re-shared and accessed outsid of the targeted audience.

14. You consent that Wevec may disclose your Responses and all information associated, to a government entity or body if Wevec believes that disclosure would assist in a lawful investigation.

15. We offer tools to provide transparency to our users about how Responses works and control over their experiece, including information sufficient to show them why they are being shown specific responses. You agree that information associated with your response may be included in these tools, and that those tools may impact your ability to deliver response to those users or prevent them from seeing your responses.

16. You will not issue any press release or make public statements about your relationship with Wevec or Response Service without our prior written permission.